Your key should insert all the way and turn degrees smoothly. If it only turns 90 degrees or you can't insert the key all the way, take a look at the cylinder to make sure that all the discs are aligned. You can align the discs with a small flathead screwdriver or anything thin enough to fit in. You can also use your key by turning it back and forth to align the discs.
Once you push the disc back into place, your key should insert fully and turn degrees. You can also try using lubricationsuch as Finish Line, in the keyway to flush out any dirt or debris.
If these do not work, submit a ticket with a picture of the lock and keys. It's about 18 months old and barely used. I can't see any "discs". I have a different lock, but like you, I could not see bike lock won39t unlock with key, perhaps because the bike was locked in a place without proper lighting. I put a small screwdriver into the most proximal part where the key inserts and turned. I did not need to force anything.
Once I did this my key worked again. I should have said that I turned the screwdriver and felt things move. Again, no serious force applied, and I'm not sure what I really did because I was doing this without vision. Bike lock won39t unlock with key the way, this success still came after suffering serious frustration and inconvenience the night before when I could not unlock the bike.
So I'm happy about the outcome but frustrated with the problem and Kryptonite. I have a Kryptonite New York lock that doesn't separate easily. Bike lock won39t unlock with key got it about 8 months ago on ebay.
The key inserts fully and it turns degrees but the lock does not come apart easily. I am worried about using it any more because I don't want to lock my bike someplace and then not be able to get the lock open. My key had been sticky and would not turnbut after a few tries it would so I thought it was just wearing out until one day it just would not lock and then the key broke in the lock and cannot get it out.
It is a Mini U lock, it's about 4 or 5 years old so I do not remember the model. I wish I read the above FAQ before it got to this point. Ive tried to get the key part out but its pretty well wedged in there. Kryptonite Support for Keyed Products Troubleshooting Articles in this section Ulock key turns, won't bike lock won39t unlock with key Cable key jamming or stuck ULock key Jamming or Stuck Lost my keys and lock is securing my bike or powersport vehicle to an immovable object Worn out or Bent keys Key Broke in the Lock Key Not Turning Your key should insert all the way and turn degrees smoothly.
Michael Shadlen November 04, Jun Ma December 20, Sharif Rashedi May 23,
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