Cost per transaction bitcoin values
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Sure, Another great place for customers is amazon. Please do not use exchange withdrawals to pay for the order! We have experienced some issue with such payments as exchanges often deduct the transaction fee from the withdrawal amount and also process the payments in bulk once per period of time, therefore your order can get cancelled due to insufficient amount or because they are paid after timeout.
At the moment you can pay either with BTC or Credit card. However getting bitcoins is not difficult anymore! If you buy bitcoin from an exchange, please transfer coins to some standard wallet first Mycelium, Electrum, Jaxx, Copay.. Do not use the withdrawal from an exchange as a payment for your order, please. Each order is assigned a unique payment address. In general, the orders are valid for 24 hours. Our customers sometimes create more orders at the same time without even noticing it.
It is possible you have multiple orders created at about the same time and one of them is paid, other s are cancelled. You can compare the order token in your user account and notification email.
Are you sure you created and paid only one order and it still got cancelled? This can happen for various reasons:. The service you used to send the payment deducts fees from the final amount typically exchange services and we received the insufficient amount. In such case, you need to contact our support and request refund.
Currently, our system accepts payments if received within 3 hours since the payment request. If the transaction is accepted later, you need to contact our support and request refund. It can also happen that you sent the payment transaction with low transaction fee and it has not been confirmed. Please check the payment and eventually create another order.
Simply leave it unpaid and create a new order as you desire. All unpaid orders are automatically canceled after 24 hours. Contact our support via Support Center to help you change your order. You can check more details here. We will try to include it as soon as possible. We process orders with the DHL Express shipping every working day and with the standard shipping 3 times a week Monday, Wednesday, Friday - in December and especially before Christmas, there may be some delays due to the higher demand for our product.
If an order is paid before Otherwise, the estimated shipping is within two business days after the payment is confirmed. The price for DHL Express shipping may vary depending on your location and is not available for Russia. It offers full track and trace capability. Delivery time is usually business days. You can also choose standard postal shipping, which has limited traceability in certain countries. Delivery time may vary between 5 days to 6 weeks depending on your location and your national post.
Standard shipping is offered for free within the EU. You can read more about our shipping system here. You can track the parcel sent via DHL here. Parcel sent via Standard shipping here and when it leaves the country of origin then continue to the website of postal service in your country.
When your device is shipped we will notify you by email. Package leaves our warehouse within 48 hours latest we are doing our best to shorten this period of time as much as possible after receiving your payment. As we mentioned before we never postpone the shipping without prior customer notification.
If there is a delay even before the actual shipping, it might be caused by providing insufficient information required by the shipping company. In such case, our Customer Support team contacted you and requested the missing information already. After leaving the country of origin, the parcel travels to the foreign country where it is accepted at customs. For example, we have one delivery which was held by US customs office for nearly 6 weeks.
In rare cases, when choosing standard shipping, your package may be lost during the transport. It is very unfortunate but it can happen. In such case, we consider it as a lost package and we start the investigation. Investigation process takes up to 6 weeks since your request due to the processing time of post office in the country of origin. Communication between you and us is essential during the investigation period to keep information on delivery status up to date.
In that case, we will need you to contact us via Support Center to initiate the investigation process. Which coins are currently supported? How can a seed made of several simple words be more secure than a strong password with caps or numerical signs? Why should I do a paper backup of my seed? How can I pay? Can I pay with credit card, PayPal or wire transfer? How will you know that I have actually made the payment? My order got cancelled, why is that? Can I change my order? What is in the package?
Do you ship to my country? How long does it take you to handle the order? What are the shipping options? Where can I follow my order get a tracking number? Can you deliver one order to multiple addresses? What can be the reason? How do I recognize my package got lost? How does the investigation work and how long does it take? I want to start the investigation. What should I do? How long will the RMA process take?
What can be a result? Refunds When can I claim a refund? What kind of refund can I claim? How do I claim a refund? How long will it take? How will I know the refund has been sent? What if my computer that runs my bitcoin wallet is stolen?
What happens if my recovery seed is stolen? What happens if the SatoshiLabs servers are hacked and the firmware signing key is stolen? What happens if the SatoshiLabs shuts down? Why is the device not covered in epoxy? How about MCU glitching? What if the RNG is flawed? Is it possible to flash the device? Where can I find the source codes? Affiliate Program Why should I join the affiliate program? How do I become your affiliate? Where are the Affiliate Conditions?
How to link correctly? Which banners can I use? How do you calculate my rewards? What are Confirmed rewards? What are Total pending or Unconfirmed Rewards? To make a purchase: You will be taken to the Shopping Cart. You will be taken to a page with your bitcoin payment instructions.
Note Please do not use exchange withdrawals to pay for the order! Buy from local traders: This can happen for various reasons: